Frequently Asked Questions

What are the minimum requirements to scan a building?

The building must have functioning lighting. The building needs to be unoccupied during the scan.



How long does a scan take?

The RoomTrotter will need acces to the space for 1 hour per 1500 square feet booked.



What is included with my scan?

RoomTrotter provides the leg work. Our scanner will complete the Trot, and upload the 3D Walkthrough to the Matterport hosting site. This will be hosted on our site for three months, and you can embed this link on most sites. Matterport offers additional features that would require you to set up your own account with Matterport for an additional fee. These additional features include: Small team collaboration Automatic face blurring Publish to Google Street View MatterPak techincal files - Color point cloud (.xyz) - Reflected ceiling plan image (.jpg and .pdf) - High resolution floor plan image (.jpg and .pdf) - OBJ file of the 3D mesh (.obj) Schematic floor plans To learn more about these features and pricing visit https://buy.matterport.com/plans.



How do I schedule a scan?

Simply use the form on our website. A RoomTrotter will be in touch with you to confirm details and scan time.